Mike Sigers describes an appalling example of poor customer service.
From Stoney deGeyter, 5 Easy Ways to Make Your About Us Page More About Your Customers.
Skelliwag argues persuasively that we are all marketers.
This examination of social networking at work by Reem Abeidoh draws attention to generational issues yet to be played out in the world of office culture.
Along similar lines, Patrick Schaber offers 7 Ideas for Social Media and Business.
Small Business SEM gives us 8 Things the Search Industry Can Teach Small Business.
Jennifer Osborne compares online press release services.
Jeff Sexton does not like unsubstantiated assertions. Here he talks about why “superior customer service” are hollow words.
If you are an entrepreneur, you must read Dan Sitter’s 3 factors of sales success.
Jeanne Dininni always finds helpful blogs that are off the beaten track. If you still have Christmas shopping to do, check out her post about SaveBuckets.
I really like this one from Liz Strauss on how to accept a compliment. Words of wisdom most all of us can use!
Editing is the trench work of writing. Joanna Young describes several excellent editing techniques with links to other outstanding authorities.
Andrew gives us his list of entertaining and informative blogs. He’s got some great links, and I’m honored to be part of it. Thanks, Andrew!
From The Whoa Factor, my post on press release topics may be of interest to companies contemplating an online media program.
Robyn McMaster seldom gets into the nitty gritty of business strategy, but when she does, wow. Here she gives us 7 Strategies to Clinch that Raise or Promotion.
From John Moore, the 2007 Brand Autopsy Marketing Book Awards. Now I don’t have to worry about finding something to read.
More recommendations. White Paper guru Michael Stelzner presents his Top 10 Blogs for Writers. These I’m familiar with, and they are all truly outstanding.